{"id":39702,"date":"2016-03-03T16:05:59","date_gmt":"2016-03-04T00:05:59","guid":{"rendered":"http:\/\/www.bruceclay.com\/blog\/?p=39702"},"modified":"2019-08-08T09:58:49","modified_gmt":"2019-08-08T16:58:49","slug":"advanced-audience-targeting-smx","status":"publish","type":"post","link":"https:\/\/www.bruceclay.com\/blog\/advanced-audience-targeting-smx\/","title":{"rendered":"Advanced Audience Targeting for Remarketing #SMX"},"content":{"rendered":"
If you can do precise audience targeting, then you can have more control over who sees your ads \u2014 and get more conversions for your marketing buck! In this in-depth SMX West 2016 session, we’ll find out how to use advanced targeting techniques like remarketing lists, custom affinity lists, YouTube remarketing, and more. The goal is to maximize your ad campaign ROI.<\/p>\n Moderator:<\/strong><\/p>\n Pamela Parker,\u00a0Contributing Editor, Search Engine Land (@pamelaparker<\/a>)<\/p>\n Speakers:<\/strong><\/p>\n Mark Irvine is a data scientist who researches industry trends in PPC.\u00a0Dating is a lot like audience targeting. More of us are doing it online. It can be hard to find someone interested in you. Sometimes you’re going to stalk them (just a little bit). Your first impressions mean everything. It’s too easy to lose a good fit by not following through. He suggests approaching digital marketing like a courtship.<\/p>\n Finding your ideal match is a journey. You don’t always know what you’re looking for right away. Rethink your key audiences. 40% of baby product purchasers live in households without children! Use Google Analytics to re-think the key audiences for your campaigns. He puts up a slide showing the conversion rate per in-market segment (found by opening Audience > Interests > Affinity Categories in GA). which helps you identify the key, most profitable demographics for your campaigns.<\/p>\n Chase past visitors with remarketing. Remarketing is going to reengage your best visitors. Highly engaged users are more likely to later convert. Remarketing is not just for display anymore! The same trends of conversion for engaged users are true across platforms, and users are 76 percent more likely to click on a remarketing ad!<\/em> Google Customer Match boasts some of the best conversion rates in the industry.<\/p>\n (Note:<\/em> Another WordStream speaker delved into Customer Match earlier this week; you can read Cleo Hage’s session liveblog<\/a> for more on that.)<\/p>\n Choose where to court your audience. Couple relevant audiences with relevant website targets to boast positive engagement. Find your content match. Look to GA to find top referral placements \u2014 these will also be your top ad placements.<\/p>\n Get off mobile and app ads, though. Nearly half of all in-app ad clicks were found to be accidental. Typically, we see mobile apps ad placements with a high CTR but a disappointing conversion rate. Exclude your ads from in-app placements.<\/p>\n Don’t limit yourself with short membership duration or impression caps. This happens because it’s an industry best practice to set low impression caps to prevent annoying users. But actions speak louder than words. Users are more likely to click on remarketing ads when they’ve seen it 4, 5 or 6 times. Impression caps can hurt more than help, and ads are almost never served to their full impression cap. (He gives a few examples: a daily impression cap of 2 is delivered an average of 1.21 times; a cap of 3 gets an average of 1.54 impressions; 4 averages 1.75 impressions; etc.) Ad exposure\u00a0increases CVR.<\/p>\n Give people time. Use your GA Time Lag Report to determine how long users wait before they buy. Set your membership duration to include 95 percent of your sales. Nurture people who are legitimately in your sales funnel even if you’re not sure what the time period should be.<\/p>\n Before we can talk about audiences, we first have to talk about the goal of the campaign. Think of what problem you’re solving or what you have that they need or want. This will help you define your audience.<\/p>\n Remarketing lists for search ads:<\/p>\n The funny thing is this is a lower funnel audience, but we’re paying less for them.<\/p>\n Remarketing lists for shopping ads are similar to RLSA but for Shopping.<\/p>\n Remarketing for Dynamic Search Ads<\/a> \u2014 RDSA is great for query mining with a safety.<\/p>\n Social remarketing is another push channel:<\/p>\n Now you have your goals and your channel. It’s time to talk about the audience you want to achieve those goals.<\/p>\n Out with the old: Remarketing to everyone who hits the home page is out. Build informed remarketing lists using information you can gather from:<\/p>\n Example lists:<\/p>\n If they’ve visited a page that speaks to their needs, then hit them with another page, product, or industry that also speaks to that need. Layer lists for specificity.<\/p>\n They created lists for demographics, crossed them with segmented lists, and were able to zone in on age ranges that performed best.<\/p>\n You might be thinking, OK, segmented lists perform better but there’s still a lot of volume coming from other lists that aren’t segmented. So, break out segmented lists as much as you can and create a catch-all campaign that excludes the segmented list. If your catch-all is bigger than your segmented lists, you may want to capture more information. The end goal is the primary conversion, but it shouldn’t be all or nothing for data collection. What can you get from them the first time they visit your site so you can deliver the right creative and product to them in remarketing?<\/p>\n Example funnel:<\/p>\n Remarketing ads should be helpful. Align messaging with consumer needs and interests, such as:<\/p>\n You’re trying to be helpful and useful and facilitating the conversion from your end. So customize ads and landing pages based on the info you’ve used to create your lists. The more you know, the better you can deliver.<\/p>\n When to make exclusions? Sometimes your audience isn’t what they seem. Not everyone will buy no matter how many times you remarket. So they will build audiences with the sole purpose of exclusions.<\/p>\n As an example, they built a remarketing list targeting visitors of a page. Though CPC was somewhat high, lead volume was also high. They excluded visitors that spent less than 5 seconds on the site (to cut spend on uninterested consumers). The results? They noted a 50.3 percent decrease in CPA, from $84.61 to $42.51.<\/p>\n Previous purchasers shouldn’t always be excluded.<\/p>\n How do you get email addresses? Second-party data exchanges, co-sponsorships with other places. You get these emails and you put them in your remarketing list and start encouraging them. Customer Match freed your email lists and gave them room to breathe.<\/p>\n Now you can segment audiences in your CRM, including people who have never been to your website as well as previous customers, lost customers, etc. (see slide below).<\/p>\n Where your Customer Match ads appear: Google search, YouTube and Gmail. Here are his points on uploading your email lists into AdWords:<\/p>\n He sees good match rates, as we see in this data from WordStream:<\/p>\n There’s a magic potion made from these tasks (ingredients):<\/p>\n Now you’re suddenly targeting people who have never been to your website.<\/p>\n Here’s another magical feat, getting a repeat app user.<\/p>\n Typically app download = success! But sometimes you put in all that effort in getting an app download and then open an account in the app and then never come back. Then your app is like a ghost town. So, there’s a way in AdWords to remarketing to people who have been to your app.<\/p>\n Remarket to your app users. Promote sales, feature updates or your company’s other apps. Here’s a flow chart:<\/p>\n There is just a bit of code that has to be added to the app. Don’t cry. There is help in Google Developers! The article is “Mobile Apps Conversion Tracking and Remarketing<\/a>.”<\/p>\n Kerschbaum’s “magic potion” ingredients for app remarketing are:<\/p>\n Google’s contextual engine monitors browsing activity on Display Network sites over the last 30 days and determines other users with similar behavior. If you segment your audiences, Google creates a similar audience for you. Voila!<\/p>\n With Similar Audiences, conversion rates are right around the same as other remarketing, so there’s your trick for more volume.<\/p>\n The YouTube ecosystem is huge:<\/p>\n YouTube is getting more competitive, and your competition is going to be there if it’s not already. What are folks watching? The most active industries on YouTube are media, B2C technology, B2B technology, automotive, apparel, fast-moving consumer goods, food and beverage …<\/p>\n Looking at funnel position on YouTube by social network, and it shows that YouTube doesn’t close very well. It’s an introducing channel. You should see YouTube as a first-click attributor. Embrace the intent.<\/p>\n Remarket to YouTube viewers based on:<\/p>\n To create your video RMKT lists, you can target anyone who viewed a video or viewed an ad. A lot of marketers using video are only posting 1\u201310 videos a year. Here are kinds of video creative content styles your organization might use:<\/p>\n Everyone has the same restrictions \u2014 limited budget and time. But everyone’s facing the same challenges.<\/p>\n Here’s the “magic potion” task list for YouTube remarketing:<\/p>\n If you can do precise audience targeting, you can have more control over who sees your ads \u2014 and get more conversions for your marketing buck! In this in-depth SMX West 2016 session, we’ll find out how to use advanced targeting techniques like remarketing lists, custom affinity lists, YouTube remarketing and more. The goal is to maximize your ad campaign ROI.<\/p>\n Speakers Joseph Kerschbaum, Mark Irvine and Amy Bishop give in-depth task lists and examples for marketers to follow. Dive in to learn more: Advanced Audience Targeting liveblog from SMX West<\/a><\/p>\n","protected":false},"author":38,"featured_media":40238,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[11],"tags":[39,114,1313],"acf":[],"yoast_head":"\n
Mark Irvine: 4\u00a0Ways to Find the Audience of Your Wildest Dream \u2014 & How to Convert Them!<\/h2>\n
#1: Finding Someone New<\/h3>\n
#2: The Chase<\/h3>\n
#3: The First Date<\/h3>\n
#4: Break the Dumb Rules<\/h3>\n
Recap<\/h3>\n
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Amy Bishop: Best Practices for Audience Targeting in Remarketing<\/h2>\n
Remarketing goals
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Audiences<\/strong><\/h3>\n
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Joseph Kerschbaum: Targeting an Audience That’s Never Visited Your Site, i.e., Magic<\/h2>\n
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App Remarketing Process<\/h3>\n
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Similar Audiences<\/h3>\n
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YouTube<\/h3>\n
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