{"id":27738,"date":"2013-09-12T08:45:42","date_gmt":"2013-09-12T15:45:42","guid":{"rendered":"http:\/\/www.bruceclay.com\/blog\/?p=27738"},"modified":"2023-01-30T11:51:57","modified_gmt":"2023-01-30T19:51:57","slug":"4-thank-you-page-examples","status":"publish","type":"post","link":"https:\/\/www.bruceclay.com\/blog\/4-thank-you-page-examples\/","title":{"rendered":"4 Thank You Page Examples That Got It Right"},"content":{"rendered":"

Sometimes the best epiphanies come from looking at the work of others. To help inspire your a-ha<\/i> moment this case study highlights the best parts of\u00a0four stellar thank you page examples that got it right.<\/p>\n

ClickZ Email Newsletter Thank You Page<\/h2>\n

\"ClickZ<\/p>\n

What They Did Right<\/strong><\/p>\n

The star of the ClickZ<\/a> thank you page is that prominent \u201chelp us get to know you better\u201d form front and center. There are two noteworthy opportunities that come from having a voluntary form like this on your thank you page:<\/p>\n

1. Demographic information helps to improve content marketing strategy<\/h3>\n

By collecting information that can\u2019t be found in Google Analytics \u2013 like industry and job title \u2013 this form is a great small-scale research tool that will help you get a better idea of who your newsletter subscriber audience is, and, accordingly, what targeted content would resonate better with them.<\/p>\n

2. Demographic collection forms help fill gaps in persona research<\/h3>\n

One line item you often find included in persona research is a detail about how a persona prefers to receive communications (email, social media, direct mail, phone call, etc.). Having a detailed picture of the people that take an interest in your email newsletter means you can start to draw lines between communication preferences (in this case email) and demographic characteristics \u2014 like industry and job title.<\/p>\n

For example, say you find that the overwhelming majority of your newsletter subscribers are B2B CEOs. With this data you can refer to your persona profiles and, if you see a persona that centralizes, or otherwise includes, the B2B CEO role, you can add a line that says \u201cDan (or whatever you\u2019ve name him or her<\/i>), the B2B CEO, tends to show a great interest in staying connected to us via email.\u201d<\/p>\n

Note: This demographic collection form should be considered a supplemental tool, and should not take the place of finding out user preferences by actually having conversations with them.<\/i><\/p>\n

 <\/p>\n

NatureBox Facebook Giveaway Thank You Page<\/h2>\n

\"NatureBox<\/p>\n

What They Did Right<\/b><\/p>\n

There are three things that make this\u00a0NatureBox<\/a>\u00a0thank you page a win:<\/p>\n

1. Coupon code pushes interested parties down the conversion funnel<\/h3>\n

The people who see this thank you page are folks who just expressed interest in winning a mass supply of the product. In other words, people who are interested in having the product<\/i>. The coupon code call to action acknowledges the audience is in the earliest interest phase of the buying cycle, and attempts to push them further down the funnel by breaking down a price barrier.<\/p>\n

2. A Social sharing call to action can turn one lead into 100<\/h3>\n

The only thing better than one interested lead is 100 interested leads. The Twitter and Facebook social sharing call to action seen here uses the end of the registration process (the thank you page) as an opportunity to inspire the motivated to motivate. It\u2019s smart. The person seeing the thank you page wanted what you are offering, so there is a good chance their friends will also want it. And, by incentivizing the motivator with free entries into the\u00a0contest you push them over the that\u2019s-too-much-effort what\u2019s-in-it-for-me Internet ADD hurdle of inactive laziness.<\/p>\n

3. Personality in the design takes your relationship to the next level<\/h3>\n

Reflecting back on the lessons learned in how to make a thank you page 101<\/a>, we know that the thank you page is the place to nurture relationships, make an impact, and inspire potential leads to take next steps.<\/p>\n

The NatureBox thank you page does a great job keeping the lead engaged. It includes a personality-rich product image that specifically reflects the lifestyle of their target demographic. (See the kiddie cups with straws? And the stainless-steel appliance kitchen? I already know two things about their target market just by looking at this image.<\/i>)<\/p>\n

The trick is to use the thank you page imagery and messaging to take your relationship to the next level; to show them who you are, show them you understand who they<\/i> are, and show them why you two are a match made in heaven. NatureBox does this perfectly here.<\/p>\n

HubSpot Webinar Registration Thank You Page<\/h2>\n

\"Hubspot<\/a><\/p>\n

What They Did Right<\/strong><\/p>\n

1. Keep user behavior in mind to create a conversion-focused design<\/h3>\n

A recent web behavior study<\/a> of 25 million user sessions shows that only 20% of people view the very top of a web page, while just over 80% of people view the area on a web page slightly above the fold. Looking at HubSpot\u2019<\/a>s thank you page, we can see they\u2019ve wisely used the top 20% to house the requisite (yet conversion useless) thank you page text, and the slightly above the fold area to house the secondary (conversion influential) follow-up call to action.<\/p>\n

This layout is smart because it doesn\u2019t play down the importance of the thank you message and next step directions, but it does place the brand\u2019s most important page element (the follow-up call to action) in the part of the page that gets the most visibility.<\/p>\n

2. Use headlines, color, and images to guide their eye<\/h3>\n

Other design elements worth noting on this page are the prominent color used to draw the eye toward the conversion form, the benefit-rich image (that also draws the eye toward the conversion form), and the highly-targeted headline that draws the viewer in with a question.<\/p>\n

Let\u2019s just say if their goal was to funnel people towards that conversion form, design wise, they did a good job.<\/p>\n

3. Catch their attention with questions and get them visualizing your solution solving their problem<\/h3>\n

In this example HubSpot draws their lead into the thank you page experience with a question that is directly related to the webinar topic. By leading with a question, and including several additional questions in the call to action text, they get the reader to start thinking about themselves, their situation, and how HubSpot may be able to help them accomplish their goals.<\/p>\n

It\u2019s a smart way to pique the lead\u2019s interest and shift their focus from a webinar next week, to the possibility of a solution right now.<\/p>\n

Orbit Media Studios Contact Form Thank You Page<\/h2>\n

\"Orbit<\/p>\n

What They Did Right<\/strong><\/p>\n

1. Catch\u00a0’em quick by keeping it simple<\/h3>\n

Sometimes less is more. The Orbit Media Studios<\/a> page is the perfect example of a low-tech thank you page that converts.The uncluttered page delivers its primary call to action with only seven words (\u201cget our best advice every 2 weeks\u201d) and a prominently colored newsletter opt-in form.<\/p>\n

The uncluttered design doesn\u2019t take any decoding and makes it easy to catch skimmers and scanners who have places to be.<\/p>\n

2. Give them options without making your page look like a link farm<\/h3>\n

Believe it or not, this thank you page \u2013 the page that is being praised for its simplicity and uncluttered appearance \u2013 has six calls to action, and is the first example we\u2019ve discussed that has more than three.The takeaway here is that having several calls to action on your thank you page doesn\u2019t mean your page has to look like a link farm. Using a finer font treatment for their secondary calls to action, Orbit Media has done an excellent job offering several calls to action on one page without watering down the primary call to action, or making the lead feel overwhelmed by options.<\/p>\n

What do these thank you page examples all have in common?<\/h2>\n

There is not a one-size-fits-all model for thank you pages, however, there are some key ingredients that can help transform ho-hum thank you pages into personality-rich conversion tools. Here are four of those ingredients \u00a0\u2013\u00a0all of which can be seen in each of the four thank you page examples dissected in this blog post:<\/p>\n